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Case study

Network Rail

Ensure every scheduled candidate attends their assessment centre, by eliminating no-shows and ensure coaching is delivered to every candidate via messaging

Reduced number of calls by 4x
4X
4X
Response rate >80%
80%
80%
Unattendance from 30% to <5%
30%
30%

The Challenge

Network Rail was experiencing a 30% no-show rate for scheduled assessment sessions, which disrupted funnel predictability and caused gaps later in the hiring process. Manually nurturing and coaching each candidate became time-consuming and resource-intensive given the high volume of assessments.

The Solution

The Results

Candidates now receive proactive messages ahead of their assessment to:

  • Confirm their appointment
  • Gather any special requirements
  • Outline the schedule
  • Coach them on what to expect
  • Answer questions

Harry, Recruitment Consultant

“In recruitment TIME is everything. Popp has given us a lot more of it. has allowed me to source for multiple job vacancies whilst still maintaining the professionalism that I would expect to give to people myself. It can give coverage when I just do not have the time. It’s like a team of recruiters in the palm of my hand.”

Give your talent team extra hiring power – with infinite scale.

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